Managed IT services at improveIT cover application takeover and maintenance, API integrations and AI workflow automation. We start with an assessment and agree the scope, testing and measurement of results.
Request an assessmentWe combine maintenance of existing applications with data flow control and selected AI workflow automation. We first assess the system, then agree repair priorities and acceptance criteria. After launch, we can monitor operation, handle errors and develop the solution within an agreed scope.
We work with businesses in Poland and remotely with international teams. The service covers applications, integrations and business workflows; infrastructure support is agreed individually.
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Risky deployments, a departed vendor or recurring failures? We assess the system, prioritize fixes and organize ongoing maintenance.
Orders, invoices or customer records do not match between systems? We find the cause, repair the flow and add operational checks.
We choose one repetitive task and measure the current workflow. Then we test whether AI improves the outcome at an acceptable quality and cost.
Monitoring, error handling and updates for live workflows. A clear support scope and a person to handle exceptional cases.
We test how an agent handles invalid data, missing permissions and tool failures, and define the boundaries of autonomous actions.
We measure the cost per successfully completed task, compare models and identify ways to reduce spending while maintaining agreed quality.
Documentation is missing, releases are manual or you are changing vendors. An application assessment establishes code health, dependencies and repair priorities.
Application takeover and maintenanceOrders or invoices are missing, records are duplicated or staff make manual corrections. We assess API integrations, retry behavior and error monitoring.
System and API integrationsStaff copy data from emails and documents or prepare similar replies. An AI pilot tests automation quality and cost before production deployment.
Business workflow automationYes. We start with one application, integration or repetitive process. After assessment, you receive a scope, acceptance criteria and a proposal. Pricing depends on complexity and data availability.
Typically one to two business weeks after receiving the necessary access. We confirm the timeline and scope before starting. Larger systems may require a separate plan.
We establish a baseline for time, cost, quality and exceptions, then compare results on an agreed sample including human review and tooling costs. We do not guarantee a predetermined level of savings.
Yes. We take over existing applications and integrations. We review code, dependencies and infrastructure, then propose improvements suited to your current system.
You receive a report on quality, cost and limitations. This informs the decision on production deployment and maintenance. A pilot may also show that a process is not worth automating.
Pricing depends on the number of applications and integrations, code health, documentation, data quality and agreed support hours and scope. AI workflows also include testing, human review, model and infrastructure costs. We prepare a proposal after assessing your needs.
Not always. If the current ERP, CRM or other system provides suitable APIs or data exports, automation can often be added to the existing workflow. We assess interfaces, permissions and limitations, and suggest alternatives if integration is not feasible.
We define autonomy based on the consequences of errors and test results. Pilots include human review, restricted permissions and operation logging. Exceptional cases should be routed to an assigned person; production requirements are agreed separately.
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